Rental Duration

For rentals between April and October the minimum duration is 7 nights. For rentals between November and March the minimum duration is 14 nights. Afterwards all rentals can be extended on a daily basis.

Shorter rentals may be available on short notice upon request. Please contact us!

One Way Rentals

Our only location is in Edmonton, Alberta. We offer one-way rentals with motorhomes on a limited basis to Calgary and Vancouver. For Calgary a minimum rental duration of 10 nights and for Vancouver a minimum rental duration of 14 nights applies. Please contact us for pricing and details.

Customer Orientation at Pick-Up

Finalizing paperwork and to familiarize yourself with the operation of the rental vehicle prior to the departure does take time. Please calculate about 60 minutes for pick-up and adjust your travel itinerary accordingly.

All renters must be present at pick-up and in possession of a valid driver license and credit card.

Pick-ups and Drop-offs

Pick-ups on Monday to Saturday are usually scheduled between 2:00pm and 5:00pm. No pick-ups will be scheduled after 5:00pm. Earlier pick-ups may be possible depending on availability, please contact us to check on availability, additional charges may apply.

Please call in the afternoon one business day prior to departure to schedule a specific pick-up time to avoid a long waiting time at our location.

Drop-offs on Monday to Saturday are between 9:00am and 10:00am. Late drop-offs may be possible depending on availability, please contact us to check on availability and possible additional charges. Late drop-offs without prior notice will always be charged hourly and an additional penalty fee.

No refunds will be made for an early return or late pick-up of the motorhome or travel trailer.

Age Restrictions

Minimum age for all our rentals is 21 years.

Office Closure & Public Holidays

Our rental office is closed on Sundays and on the following statutory holidays:

• Family Day
• Easter
• Victoria Day
• Canada Day
• Heritage Holiday
• Labour Day
• Thanksgiving Day
• Christmas Closing – Closed from middle of December until beginning of January!

Mileage for Motorhome Rentals

All motorhome rentals 7 days or longer include 100km free per day. Extra km will be charge with $ 0.39 plus GST. We offer a variety of prepaid KM-packages that may be purchased upon pick-up. For more information please visit additional services.

No refund will be given for unused kilometers. For travel trailer rentals there is no mileage charge.

Electric Brake Control

All tow vehicles must be equipped with a functioning electric trailer brake control and wiring (7 prong plug). If you are not sure that your brake control is functioning perfectly please book an appointment with our service team in advance, on pick-up days no brake controls will be installed or repaired.

Preparation Fee

A preparation fee applies to all rentals. The preparation fee includes toilet paper and chemicals, electrical adapter, fresh water and sewer hose and the disinfecting of the unit.

• Preparation fee motorhomes $ 95.00
• Preparation fee travel trailers $ 125.00

For the travel trailers the fee also includes the hitch and equalizer bars.

Payments

Full payment is required 30 days prior to pick-up. Payment may be made by interact e-transfer, wire transfer, cash, debit or bank draft. A processing fee of 2.5% will be charged for all credit card payments. We accept Visa, MasterCard and American Express.

Booking and Security Deposit

A $ 500.00 booking deposit is required when making a reservation which can only be made by credit card (Visa, MasterCard or American Express, no prepaid credit cards). Processing fee does not apply on deposit payments.

At pick-up, a security deposit of $ 500.00 per rental will be processed as a pre-authorization on a credit card.

Taxes

All our rental rates, charges for extras payable at pick-up or upon return of the rental unit are subject to GST.